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Privacy Policy

Last updated: January 2025

1. Introduction

Edskore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GMAT preparation service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number
  • Payment Information: Processed securely through Razorpay (we do not store card details)
  • Profile Information: Target GMAT score, study preferences

2.2 Information Collected Automatically

  • Usage Data: Questions attempted, scores, time spent, progress
  • Device Information: Device type, operating system, browser type
  • Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Process payments and manage subscriptions
  • Personalize your learning experience
  • Track your progress and provide analytics
  • Send important service updates and notifications
  • Improve our Service and develop new features
  • Respond to your inquiries and support requests

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment Processors: Razorpay for secure payment processing
  • Analytics Providers: To understand Service usage (anonymized data)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure authentication systems (Firebase)
  • Regular security audits and updates
  • Limited access to personal data on need-to-know basis

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at kavyabh@edskore.com

8. Cookies

We use cookies and similar technologies to improve user experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.

9. Third-Party Services

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

Third-party services we use include:

  • Firebase: Authentication and database (Google)
  • Razorpay: Payment processing

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: kavyabh@edskore.com
Address: Bengaluru, Karnataka, India

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